Certified Insurance Service Representative (CISR)
Select a CISR Class
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CISR Designation
The Certified Insurance Service Representative (CISR) designation empowers outstanding individuals to provide exceptional account management and customer service.
Earning the CISR Designation
You must complete five courses and successfully pass the examinations that follow each course within three calendar years. Once you have done this, you will have earned the right to use the designation as indicated in your Congratulatory Packet from the National Alliance 2-4 days following the posting of your final pass letter to your profile. In addition, you will be eligible to attend special programs designed exclusively for CISR designees.
Earning the CISR Elite Designation
Earn the respected CISR Elite distinction after achieving your CISR designation. By choosing to attend the four remaining CISR courses and passing the exams within a three-year period, you’ll achieve this advanced status.
Course Offerings
Self-Paced Online
- Courses are accessible by computer, tablet, or cell phone—24/7 with an amazing 60-day period to complete (currently, the notebooks and other documents are not optimized to read on your phone).
- Enjoy the easy-to-use learning environment—navigate freely.
- You’re in charge—the courses are self-directed! Stop and start your sessions anytime—your place will be saved.
- You’ll find helpful interactive Knowledge Check exercises with great feedback.
- Self-quizzes to check comprehension—passing is required.
- Complete the 1-hour proctored final exam to earn designation credit.
Instructor-Led Online
- Live, instructor-led webinars - Interact and chat with your instructor, study real-world scenarios.
- Instruction by the same expert faculty—with the ease of a webinar.
- Convenience—use your computer, tablet, or cell phone.
- 7 Hours of Webinars, delivered over 2-4 Weeks.
- Extended study period for exam-takers.
- Instructive quizzes, optional reading assignments, exercises, and discussion board postings.
- Complete the 1-hour proctored final exam to earn designation credit.
In-Person Classroom
- Each course is one day of instruction, followed by an optional 1-hour exam- passing the exam is required to earn the designation.
- Expert, nationally recognized faculty who provide concrete examples and scenarios.
- Helpful notebooks and other resource materials.
- More than 300 courses are conducted on-site each year in major cities throughout the U.S. and Puerto Rico.
- Train your entire team and save money by bringing Risk & Insurance Education Alliance programs to your corporate or agency location—contact Coleen Brooks at (225) 761-1502 or coleen@piaoflouisiana.com.
CISR Elite Designation
Your CISR designation signifies your ongoing commitment to professionalism—bringing you well-deserved recognition. You earned the CISR designation by successfully completing five of the nine CISR courses. What’s next for your career and educational learning path? CISR Elite takes you to the next level!
Choose to attend the four remaining CISR courses and pass the corresponding exams to earn your CISR Elite designation.
Exams
The exam window opens at the conclusion of the course and closes at 11:59 p.m. on the Thursday of the following week.
For more information on the CISR & CISR Elite Exam process, including Exam Proctoring Rules, please visit Risk & Insurance Education Alliance (formerly The National Alliance) and view information under the Exam section on the FAQs page.
Designation Updates
To keep your designation, update at an approved course each year.
- One of the nine CISR Courses
- One of the Advanced Lectures Series (William T. Hold or Dynamics of Service)
- Eight hours at a Ruble Seminar.
- Attending a full two-day CIC Institute or Ruble Seminar gives two years of update credit.
Be sure to check LEARN MORE prior to completing a registration for a class.
